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Friday July 20th 2018

New BTO owner needs to bring along $80,000 cash prior to collection of keys

Hi Gilbert

I want to share about my new BTO’s flat ordeal though it happens almost four years ago.

I received  call from HDB stating that I need to bring along a sum of money prior to the collection of my new flat’s keys.

I ask her how much do I need to bring during the collection and she says she will update me again. She returned my call and that’s when my nightmare begins – she said I have to bring along $80 000! I was stunt into silence and then I ask her to repeat again. She said, “You have to pay another $80 000 prior to the collection of keys,” in a tone as if I am to bring $80 only.

She explained that my house minus off both our CPF and HLE, there is still a balance of $80 000.

What I was so upset about is why only now she mentions about this huge lump sum when during our HLE being approved and grants not approved, why didn’t she mention that I have to pay this lump sum in cash? Just 3 days to the collection of keys then i get to know?!

Through out the whole process, I came down to sign some forms but I  wasn’t highlighted about this huge amount! Who in the right mind would have accept if a first-time owner have to fork out this huge amount before they can get access to the house keys?

If in the beginning we were notified about this huge shortfall, we would have cancel the application, we would not have prepared and buy our things for our new house and I would not have transferred my kid to a school nearer to the new place!

I wasn’t aware of the procedure as I was a first timer! I decided to seek help from my MP to appeal for my first-time grants – SHG (Special CPF Housing Grant) and AHG (Family Grant or Additional CPF Housing Grant). If both are approved, it would cover $60 000 at least.

A few weeks later, I got a call from my officer-in-charge saying that my HDB loan has been increased $14000 more and that my AHG is approved. But my SHG is not approved because we applied in MAY 2014 and the SHG is being launched in JUL 2014. Just a 2-month gap and they won’t be able to approve it…

The calculation after minusing off the HDB loan, CPF and grant, I still have a balance of $26 000. There is no way for me fork out that amount as it is still a huge sum of money.

Again, we went to the MP and appeal for help. He decided to help us appeal for a higher HDB loan and an instalment of the balance cash to be paid every month like a mortgage loan. He said he would do his best to get us our keys. We are currently crossing our fingers hoping a miracle could happen.

Now, 3 months after, I am really, really hopeful that HDB would give me my keys. Its been a tremendous strenuous time for me and I suffered great emotional depression because we really put high hope that we will get our house, not expecting things like this is going to happen.

I was going for an operation on 29th DEC for ligation and the school starts on the 2nd of JAN…my kid will be in the morning session. And I couldn’t imagine having to drag my kid and my baby along to travel early morning with stitches still on my tummy.

I am supposed to have 8 weeks of strict rest from doctor’s advice – if only I can  get my keys as my son’s school is just next block of our new house.

I’m sorry for the long story but I just need to get this problem off my chest. I just want my keys, that’s all I wish for.


Editor’s note: Unfortunately, the family is unable to have the new BTO house keys despite the MP’s assistance and they are currently living in a rental flat. The couple has subsequently divorced due to the incident. 

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One Response to “New BTO owner needs to bring along $80,000 cash prior to collection of keys”

  1. Ken says:

    Hope u didn’t vote for the pee n pee, else obi good.

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