I used to sell corporate product for OCBC.
One would guess huge organisation like this would be more corporate socially responsible, but no. They exploit fresh graduates having knew that people like me will hanker it – fancy organisation name and title and ignore the most importance component- personal welfare.
I still remember during my interview, I was promised guidance, mentorship, supportive environment and quarterly commission payout. However all this is just a facade.
Despite having made explicitly known that it is a sales role with incentive in the form of commission, it was not written anywhere in their contract. And when questions were made to the HR, they pushed it to the leaders of the team, who then coaxed to filled me in on a later date.
Upon acceptance of the offer, I raised the issue of lacking the commission component in my contract. Instead of amending it, they blamed it on ignorance to the commission structure and once again pushed it back to the leader of the department. Feared that too much questions might caused me to lose my job, I accepted the reasons she gave.
Since what is done is done. One can only hope for the best…
Little did I know that was only the beginning. Not only was I not given a proper training, I was rebutted and deemed stupid for not having to absorb everything they vaguely mentioned for the first time. And I was not the only one.
Having to stay in an environment where people simply can’t wait to leave or bolt the moment they can wasn’t exactly a supportive environment should be. Neither sticking to the belief of correlating excellent in sales to good leadership
Announcement of commission came in months later after I joined. Based on most of my seniors’ statements, the commission was lower than before and conditions like not getting a single cent if you were to leave before payout date. To make matter worst, commission payout date has been pushed to a month later.
Maybe due to the huge organisation layout, they are securely padded with discretion clauses to cover any loopholes and there is nothing you can do about.
You can question the management, but they can tell you it is covered in the clause where the bank has all rights to change anything and you have no say about it.
Funny thing is, I have never seen the clause before because I did not know my commission until the announcement was made. Even upon announcement, no physical copy of the commission was given in fear of external disseminating to other banks.
How is one suppose to know the clause beforehand when nothing was mentioned before announcement was made? even so, would one worked for nothing if they refused to accept the terms and conditions made during the announcement? Shouldn’t the commission be fixed upon joining instead of having to deliberate for months before announcing it? Shouldn’t commission payout be affixed into the contract? Shouldn’t the commission be pro-rated if the staff leave? What happen to the promised quarterly payout upon signing of contract?
Extremely coward person who “doesn’t want to burn his bridges in the finance industry”.
P.S – that is the first statement made by the interviewer during the exit interview.Number of View: 332